At Gorilla Technology, we are committed to safeguarding your privacy and ensuring compliance with the New Zealand Privacy Act 2020. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website at gorillatechnology.com. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information (via Contact Page):
- Name
- Email address
- Any additional information you provide (e.g., phone number, message details)
- Non-Personal Information:
- Cookies: Small text files stored on your device to enhance browsing and collect usage data.
- Web Analytics: Data on page views, click paths, time spent on the site, and other interactions to understand user behavior.
Personal information is defined under the Privacy Act 2020 as information about an identifiable individual. Some analytics data, such as IP addresses, may be considered personal information if it can identify you, but we often use anonymized or aggregated data.
2. How We Use Your Information
We use collected information for specific purposes:
- Personal Information: Solely to respond to your inquiries and provide requested services or information.
- Non-Personal Information:
- Cookies: To enable site functionality (e.g., navigation) and personalize user experience.
- Web Analytics: To analyze site traffic, identify trends, and improve website performance.
We adhere to Privacy Principle 1, ensuring information is collected only for lawful purposes related to our functions. We do not use your information for purposes beyond those stated unless we obtain your consent or as permitted by law.
3. Sharing Your Information
We do not share your personal information with third parties except in the following cases:
- To fulfill your request (e.g., coordinating a response to your inquiry).
- As required by law or legal processes (e.g., court orders).
- With third-party service providers (e.g., web hosting or analytics providers) who are contractually obligated to protect your data.
For web analytics, we may use services like Google Analytics, which may transfer data to servers outside New Zealand. Under Privacy Principle 12, we ensure such transfers occur only to recipients with comparable privacy protections, as required by the Privacy Act 2020.
4. Storage and Security
- Storage: Personal information is stored on secure servers in New Zealand or jurisdictions with equivalent privacy standards.
- Security: We implement reasonable technical and organizational measures to protect against unauthorized access, use, or disclosure, in line with Privacy Principle 5.
- Reviews: We regularly assess our security practices to maintain robust protection.
5. Your Rights
Under the New Zealand Privacy Act 2020, you have the following rights:
- Access: Request access to your personal information we hold (Privacy Principle 6).
- Correction: Request correction of any inaccuracies in your information (Privacy Principle 7).
- Complaint: Lodge a complaint with the Office of the Privacy Commissioner if you believe we have breached the Act.
To exercise these rights, contact us using the details below. We will respond promptly and in accordance with legal obligations.
6. Cookies
Our website uses cookies to enhance your experience and collect usage data. Cookies are small text files stored on your device. We use:
- Necessary Cookies: Essential for website functionality (e.g., session management).
- Analytics Cookies: To understand how visitors interact with our site, enabling improvements.
Under Privacy Principle 3, we must inform you about cookie usage. When you visit our website, a cookie consent banner will ask for your permission. You can manage preferences via:
- The consent tool on our website.
- Your browser settings to accept, reject, or delete cookies.
By continuing to use our website, you consent to our cookie practices as outlined.
7. Contact Us
For questions, concerns, or to exercise your rights, contact our Privacy Officer:
- Email: (via our contact form)
- Postal Address: PO Box 90-436, Victoria Street West, Auckland 1142, New Zealand
We aim to address all inquiries promptly and transparently.
8. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date. Your continued use of our website after changes indicates acceptance of the updated policy.
9. Governing Law
This privacy policy is governed by New Zealand law. Any disputes will be resolved under New Zealand jurisdiction.
Last Updated: May 7, 2025